At Repo Stoppers, we are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website at repostoppers.co.uk (the “Website”), complete our online forms or contact us regarding our services.
We take your privacy seriously and aim to handle your personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect the following information when you interact with our Website or request our services:
Personal information: Your name, email address, telephone number and other contact details.
Enquiry information: Details you provide about your property, repossession circumstances or other service requirements.
Website usage information: Information about how you use our Website, including pages visited, browser type, device information and IP address.
Cookies: Information collected through cookies and similar technologies, where applicable.
We collect this information when you complete an online form, contact us directly or interact with our Website.
We use the information we collect to:
Respond to enquiries and provide information about our services.
Contact you regarding your repossession, property or other service enquiry.
Provide, operate and maintain our Website.
Understand how visitors use our Website and improve its functionality.
Communicate important updates relating to your enquiry or our services.
Meet applicable legal and regulatory obligations.
Where required, we will obtain your consent before using your information for marketing purposes.
Under UK GDPR, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may process your information on the following grounds:
Consent: Where you have given permission for a specific use of your information.
Contractual necessity: Where processing is necessary to provide services you have requested or take steps before entering into an agreement.
Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms.
Legal obligations: Where we are required to process information to comply with applicable laws.
We use appropriate technical and organisational measures to help protect your personal information against unauthorised access, alteration, disclosure, loss or destruction.
Access to personal information is limited to those who require it for legitimate business purposes.
Although we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Under UK GDPR, you may have the following rights in relation to your personal information:
Right of access: Request a copy of the personal information we hold about you.
Right to rectification: Request that inaccurate or incomplete information is corrected.
Right to erasure: Request the deletion of your personal information in certain circumstances.
Right to restrict processing: Request that we limit how your personal information is processed in certain circumstances.
Right to data portability: Request that certain information be transferred to you or another organisation.
Right to object: Object to certain types of personal data processing.
Right to withdraw consent: Withdraw consent at any time where consent is the lawful basis for processing.
To exercise your rights, please contact us using the details provided below.
You also have the right to raise a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Our Website may use cookies and similar technologies to improve functionality, understand visitor behaviour and enhance the user experience.
Cookies are small text files stored on your device when you visit a website.
Some cookies are necessary for the Website to function correctly, while others may be used for analytics or marketing purposes.
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can manage or withdraw your cookie preferences through our Website’s cookie controls, where available, or through your browser settings.
We may share your personal information with trusted service providers where necessary to operate our Website, respond to enquiries or deliver our services.
This may include website hosting providers, customer enquiry management systems and other service providers supporting our business operations.
We require service providers processing personal information on our behalf to handle it securely and in accordance with applicable data protection requirements.
We do not sell your personal information to third parties.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, providing services and complying with legal obligations.
Retention periods may vary depending on the nature of the information and the reasons for processing it.
When personal information is no longer required, we will securely delete or anonymise it, where appropriate.
If you have any questions about this Privacy Policy, how your personal information is handled or wish to exercise your data protection rights, please contact us:
Business Name: Repo Stoppers
Email: info@repostoppers.co.uk
Phone: 07832 384711
Website: repostoppers.co.uk
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements or data protection practices.
Any updates will be published on this page. We encourage visitors to review this Privacy Policy occasionally to stay informed about how their information is handled.